When the internet goes down, work stops. But the cost isn’t just paying employees to sit idle. The ripple effects can damage your business for months.
The Direct Costs
Lost revenue is the most obvious cost. If you’re an e-commerce business or rely on POS systems, every minute offline is money not earned.
The Invisible Costs
- Reputation Damage: Customers trust reliability. Frequent outages erode that trust.
- Data Loss: Sudden outages can corrupt files and databases.
- Recovery Costs: Emergency IT support rates are often significantly higher than standard maintenance.